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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-29-2015 04:33 PM

HP Recommended
Product: HP OMEN Notebook PC 15
Operating System: Other

HP OMEN Control no longer works after the recent Windows 10 update.

 

Profile switching, keyboard LED colors, zones, fn key options, etc. no longer respond at all. I've found references to this issue during Windows 10 beta testing.

 

Is there a temporary workaround? Will there be a driver update to remedy this problem?

 

Thanks.

71 REPLIES 71

‎07-29-2015 05:27 PM

HP Recommended

I am having the same issue.  I upgraded this afternoon.  And the LED backlights are stuck in the configuration they were in before the upgrade.  I have tried reinstalling the system event program with no effect.  

 

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‎07-29-2015 06:22 PM

HP Recommended

I've got the same issue, frustatingly I am unable to revert back to win8.1! Should never have updated...

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‎07-29-2015 06:27 PM

HP Recommended

Count me in as well, I used the hp support software to ensure I was updated completely. Unable to use anything in the hp omen control center still. Oh the woes of an os upgrade!

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‎07-29-2015 07:25 PM

HP Recommended

I'm having the same problem. 

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‎07-30-2015 06:49 AM

HP Recommended

Same issue here. Programmable keys on the left don't work and I cannot change the default for the f keys at the top. I have to use the fn button and then hit the f key to change things like volume and brightness. However, my keyboard backlight didn't reset to default; it stayed the same as what I had set it to, but I cannot change the color. I upgraded to the latest HP Support Assistant, but there was no update for Omen Control.

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‎07-30-2015 07:06 AM

HP Recommended

Same for me on my OMEN 15 5000-NF

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‎07-30-2015 08:52 AM

HP Recommended

Juste had someone of the Support on a chat session, HP will release new Windows 10 drivers in few days.

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‎07-30-2015 08:53 AM

HP Recommended

Awesome, thanks for the update.

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‎07-30-2015 09:35 AM

HP Recommended

Awesome I figured that was the case.

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