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Intern
Posts: 9
Member Since: ‎07-24-2015
Message 1 of 70 (3,570 Views)

HP OMEN Control Software No Longer Works After Windows 10 Upgrade

Product Name: HP OMEN Notebook PC 15
Operating System: Other

HP OMEN Control no longer works after the recent Windows 10 update.

 

Profile switching, keyboard LED colors, zones, fn key options, etc. no longer respond at all. I've found references to this issue during Windows 10 beta testing.

 

Is there a temporary workaround? Will there be a driver update to remedy this problem?

 

Thanks.

Tutor
Posts: 3
Member Since: ‎07-29-2015
Message 2 of 70 (3,549 Views)

Re: HP OMEN Control Software No Longer Works After Windows 10 Upgrade

I am having the same issue.  I upgraded this afternoon.  And the LED backlights are stuck in the configuration they were in before the upgrade.  I have tried reinstalling the system event program with no effect.  

 

Top Student
Posts: 1
Member Since: ‎07-29-2015
Message 3 of 70 (3,522 Views)

Re: HP OMEN Control Software No Longer Works After Windows 10 Upgrade

I've got the same issue, frustatingly I am unable to revert back to win8.1! Should never have updated...

Tutor
Posts: 3
Member Since: ‎07-29-2015
Message 4 of 70 (3,519 Views)

Re: HP OMEN Control Software No Longer Works After Windows 10 Upgrade

Count me in as well, I used the hp support software to ensure I was updated completely. Unable to use anything in the hp omen control center still. Oh the woes of an os upgrade!

Top Student
Posts: 1
Member Since: ‎07-29-2015
Message 5 of 70 (3,492 Views)

Re: HP OMEN Control Software No Longer Works After Windows 10 Upgrade

I'm having the same problem. 

Top Student
Posts: 3
Member Since: ‎02-11-2013
Message 6 of 70 (3,409 Views)

Re: HP OMEN Control Software No Longer Works After Windows 10 Upgrade

Same issue here. Programmable keys on the left don't work and I cannot change the default for the f keys at the top. I have to use the fn button and then hit the f key to change things like volume and brightness. However, my keyboard backlight didn't reset to default; it stayed the same as what I had set it to, but I cannot change the color. I upgraded to the latest HP Support Assistant, but there was no update for Omen Control.

Intern
Posts: 6
Member Since: ‎07-30-2015
Message 7 of 70 (3,401 Views)

Re: HP OMEN Control Software No Longer Works After Windows 10 Upgrade

Same for me on my OMEN 15 5000-NF

Intern
Posts: 6
Member Since: ‎07-30-2015
Message 8 of 70 (3,363 Views)

Re: HP OMEN Control Software No Longer Works After Windows 10 Upgrade

Juste had someone of the Support on a chat session, HP will release new Windows 10 drivers in few days.

Top Student
Posts: 3
Member Since: ‎02-11-2013
Message 9 of 70 (3,361 Views)

Re: HP OMEN Control Software No Longer Works After Windows 10 Upgrade

Awesome, thanks for the update.

Tutor
Posts: 3
Member Since: ‎07-29-2015
Message 10 of 70 (3,341 Views)

Re: HP OMEN Control Software No Longer Works After Windows 10 Upgrade

Awesome I figured that was the case.

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