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‎10-05-2020 01:11 PM - edited ‎10-05-2020 01:34 PM

HP Recommended
Product: HP OMEN 17-AP020NR
Operating System: Microsoft Windows 10 (64-bit)

Hi I've owned this laptop for just over 2 years now.  About three weeks ago I noticed that my laptop was warping.  Obviously I'm well past my warranty period so I assume it's an out of pocket repair or I'll need to learn to live with it.  Is this something to be concerned about?   Other than the audio issues that have plagued this laptop since day 1 (and HP never successfully fixed even after I sent it in for repair), the laptop works fine. 

 

OMEN2.jpgOMEN1.jpg

1 REPLY 1

‎10-05-2020 02:21 PM

HP Recommended

@spectre88 Welcome to HP Community!

 

I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

 

They will likely request information from you in order to look up your case details or product serial number.

 

Please look for a private message from an identified HP contact.

 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...

 

Thank you for visiting the HP Support Community.

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