-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Gaming
- Gaming Notebooks
- HP OMEN RTX 2080 nvidia not recognised

Create an account on the HP Community to personalize your profile and ask a question
02-26-2020 11:17 AM
Hi,
I have recently got an omen laptop.
all was working fine for 3 days. when the graphics card stopped being recognised.
How do i fix this in a way that will last and doesn't involve me just turning off windows updates forever more as that doesn't feel very sustainable. there\ must be a better way or is hp just selling a dodgy product with inadequate support.
after spening 2k+ youd expect something that works and good fixes.
02-29-2020 10:46 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- Did this happen after a recent window or software update?
- Have you made any hardware/software changes?
While you respond to that, let's try these steps:
- Open Device Manager, click Start > Control Panel > Device Manager.
- Expand the Display adapter.
- Double-click on your graphic driver.
- Select the Driver tab.
- Click Roll Back Driver to restore.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee