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HP Recommended
HP OMEN by HP Laptop 15
Microsoft Windows 10 (64-bit)

Hello people, how are you doing? I recently bought an OMEN 15, after updating all the drivers, my last driving Intel is not able to update. It says that my computer is not compatible with its version altough I tried to update my laptop trough the intel site. Any suggestions? 

 

My specs:

 

Intel Core i5- 8300H CPU 2.30GHz, 8 GB RAM, NVIDIA Gforce 1050 GTX.

 

If you need any info, let me know. 

 

PS: alraedy tried to update it through device manager(it says no updates) and tried to download with driver easy but it gives th same error above.

1 REPLY 1
HP Recommended

@Rik12356,

 

Welcome to the HP Support Community!

 

What is the product number for your computer?

 

Meanwhile, I recommend you download and install HP support assistant and then install all the updates.

 

Here is how is done.

 

Download link: http://www8.hp.com/in/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_in/en/any/psg/pl...

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

  6. Perform any other update management actions as needed.

    • Postpone an update: Click Remind me, and then select a time preference.

    • Delete an available update: Click the Delete icon  to remove the update from the list and record it in the action log.

    • Review updates status: Click Action log below the list to view installed, postponed, or deleted updates.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.