• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-25-2020 10:37 AM

HP Recommended
Product: HP Omen 15-dc1xxx
Operating System: Microsoft Windows 10 (64-bit)

Some time in January 2020 i bought 7 Quantity HP Omen 15-dc1xxx gaming laptops  from Dubai and brought them to Africa for my client  in which four of them have developed almost the the same  similar  display problem which i have pictures that i need to be helped ,one out of the four is worse that the user was using an external monitor, unlike the three where sometime when opening the lid display the show their funny colors then go ,May the experts tell me what i need to replace as the client has decided  to send back all 7 laptops regardless the three are ok , he believes they could be a factory fault. Attached are the pictures from three laptops. The funny part when you play around back and fourth with the display the y become normal.First LaptopFirst LaptopSecond LaptopSecond LaptopThird LaptopThird LaptopModel specs.jpg

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.