cancel
Showing results for 
Search instead for 
Did you mean: 
Level 1
3 0 0 0
Message 1 of 1
103
Flag Post

HP OMen Display Problem

HP Recommended
HP Omen 15-dc1xxx
Microsoft Windows 10 (64-bit)

Some time in January 2020 i bought 7 Quantity HP Omen 15-dc1xxx gaming laptops  from Dubai and brought them to Africa for my client  in which four of them have developed almost the the same  similar  display problem which i have pictures that i need to be helped ,one out of the four is worse that the user was using an external monitor, unlike the three where sometime when opening the lid display the show their funny colors then go ,May the experts tell me what i need to replace as the client has decided  to send back all 7 laptops regardless the three are ok , he believes they could be a factory fault. Attached are the pictures from three laptops. The funny part when you play around back and fourth with the display the y become normal.First LaptopFirst LaptopSecond LaptopSecond LaptopThird  LaptopThird LaptopModel specs.jpg

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation