HP Omen 15 G-Sync issue

[MrAcceptable]

Hey, I just purchased an Omen 15-dc1005na and updated all drivers and BIOS but the G-Sync settings aren't visible in NVIDIA control panel. The datasheet for the product lists it at having G-Sync support as does HP's youtube video for this specific model. Does anybody know how to enable it?

Thanks.

[The_Fossette]

@MrAcceptable,

Welcome to the HP Support Community!

I recommend you download and install the graphics driver from the below link.

https://ftp.hp.com/pub/softpaq/sp93001-93500/sp93427.exe

Then follow the below steps to enable G-sync.

1. Right click on your desktop.
2. Select NVIDIA Control Panel.
3. Expand the display item in the sidebar.
4. Click on set up G-Sync.
5. Check the box next to enable G-Sync.
6. Below this choose whether you want G-Sync enabled for only full screen or full screen and windowed modes.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[MrAcceptable]

I uninstalled the old graphics driver, downloaded and installed the one you provided and restarted my laptop but I still can't see any relevant settings unfortunately.

[Tajo87]

The reason why you don't see G-Sync is that your Laptop doesn't support G-Sync and I'm surprised that people from HP Support don't know such basic information about new Laptops...

[Rika29]

wrong! all laptops that com with 144hz display with rtx 2060 come with g sycnc ist error driver that all people are facing