cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
jhondavid442
New member
2 1 0 0
Message 21 of 45
Flag Post
HP Recommended

I also got the same problem but after your answer It is clear now thanks sharing for such valuable reply 

Was this reply helpful? Yes No
Kari_101
New member
1 1 0 0
Message 22 of 45
Flag Post
HP Recommended

Same issue my Enter key is not working properly. when I press Enter for to open folder it open a bunch of folders automatically.😣😪 

Was this reply helpful? Yes No
Asura22
Level 1
3 3 0 3
Message 23 of 45
Flag Post
HP Recommended

I experience the same issue, have to copy "r" to even write this

Was this reply helpful? Yes No
Joxdrey
New member
4 4 0 0
Message 24 of 45
Flag Post
HP Recommended

Anyone solved R letter problem? I ve got the same problem when I gaming in my brand new one omen 15 hp 😞

Was this reply helpful? Yes No
Photoray002
Level 15
12,679 7,626 1,310 4,338
Message 25 of 45
Flag Post
HP Recommended

@Joxdrey  I haven't, but I'm curious...

  1. Are you (and everyone else here) using the same 15-ek0000 series (starts with 15-ek0xxx) laptop as the OP, or a different one? 
  2. Is it only happening with that one game (Valorant) or with other games too (what games)? If you remove the game(s), does the R key work again?

Could you try an experiment? Uninstall the Omen Gaming Hub, does it make any difference?

to reinstall... Get OMEN Gaming Hub - Microsoft Store 

Was this reply helpful? Yes No
Asura22
Level 1
3 3 0 3
Message 26 of 45
Flag Post
HP Recommended

1. I don't know about others but I'm using the same unit

2. No, it was only in Valorant at first, then it became worse. Now it affects even MS word, google, etc. as long as you're typing.

 

I can't seem to uninstall OMEN Gaming Hub

Tags (1)
Was this reply helpful? Yes No
Photoray002
Level 15
12,679 7,626 1,310 4,338
Message 27 of 45
Flag Post
HP Recommended

@Asura22   What im asking is, if valorant is installed and this happens, does uninstalling Valorant make the other programs work OK with the keyboard? Im trying to determine that its ONLY Valorant that is the culprit while installed, or if another program is the cause.

 

To uninstall a Windows App, I can right click on its icon in the start menu and choose uninstall.

But to be more thorough, I use REVO Uninstaller (free version). It will search for left over files and remove them afterward. I have used it on the Game Hub with success. Did not have issues reinstalling afterward.

Was this reply helpful? Yes No
Asura22
Level 1
3 3 0 3
Message 28 of 45
Flag Post
HP Recommended

No, uninstalling valorant doesn't help at all, I tried it at multiple occasions to no avail. There's a time that my  "r" worked properly when I uninstalled valorant, but the issue popped back at a certain point, even though it was already uninstalled.(at least in my case, don't know about the others though)

 

I don't think that valorant is the culprit.

 

 

 

Was this reply helpful? Yes No
Photoray002
Level 15
12,679 7,626 1,310 4,338
Message 29 of 45
Flag Post
HP Recommended

OK, could you go ahead and see if removing the Gaming Hub helps? I gave the way I do it above.

Was this reply helpful? Yes No
Joxdrey
New member
4 4 0 0
Message 30 of 45
Flag Post
HP Recommended

OMEN Laptop - 15-en0004nl, my letter R doesnt work after few minute that i start to play crossout i didnt try to unistall gaming hub yet.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation