cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
2,855
Flag Post

HP Omen 15-ax273 laptop battery swollen

HP Recommended
HP OMEN 15-AX273TX LAPTOP
Microsoft Windows 10 (64-bit)

My HP laptop battery became swollen.  I just removed it since I am really concerning about safety. The laptop is just over 2 years old so the laptop's warranty has expired. Just wondering if HP can provide a replacement battery? I attached the images below... Many thanks!

 

WechatIMG36.jpegWechatIMG38.jpegWechatIMG39.jpeg

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
13,201 13,202 1,269 1,499
Message 2 of 2
Flag Post
HP Recommended

Hi @JackRuan

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation