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JackRuan
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Message 1 of 2
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HP Omen 15-ax273 laptop battery swollen

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HP OMEN 15-AX273TX LAPTOP
Microsoft Windows 10 (64-bit)

My HP laptop battery became swollen.  I just removed it since I am really concerning about safety. The laptop is just over 2 years old so the laptop's warranty has expired. Just wondering if HP can provide a replacement battery? I attached the images below... Many thanks!

 

WechatIMG36.jpegWechatIMG38.jpegWechatIMG39.jpeg

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asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi @JackRuan

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

Asmita
I am an HP Employee

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