HP Omen 15 ryzen 5 4600h processor works under the clock speed

[myros]

HP Omen 15 ryzen 5 4600h processor works under the clock speed it's near 1.5 - 2.0 ghz instead of 3.0 clock

[myros]

is it normal? And if not how to fix it or what can it be caused by?

[Dilip_18]

Hi@myros,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing processor issues with the OMEN 15-En0000 Laptop PC.

I have a few recommendations 

• These drops are often caused by CPU throttling, a power-saving feature in Windows in which the CPU clock speed drops under load. You can prevent these drops by changing the power management settings in Windows, although you also may need to also disable the power management feature in your computer's BIOS.
• Check whether your power plan is configured correctly to High-performance mode. Go to Control Panel and search for Power option, select Change plan settings , find Processor Power management then select Maximum processor state to 100%. Restart your PC and check whether it fixes your problem.
• Update your Notebook computer to the latest BIOS from HP.COM.
• Make sure the Windows and HP support assistant updates are up to date. 

Hope this helps! Keep me posted. 

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