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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-06-2021 04:52 AM - edited ‎04-06-2021 04:53 AM

HP Recommended
Product: OMEN by HP 15-dc1019nw
Operating System: Microsoft Windows 10 (64-bit)

Hello!

I've got quite a little problem for some time that appears once a week or while gaming once a day.

Well as I did not find any topic with the same issue I'll write it out here to find solution!

So while watching/surfing through websites or gaming my notebook can randomly shutdown even on full battery with windows notification that appears for like 0.5s "battery low" and after that it shuts down. After it when i turn laptop on every app/game etc. are still open.

Is there a way to fix it? Did anybody there had the same issue?

My Omen is like 8 months old and in Bios settings I've got set the charging battery limit to 80% to keep it in good condition.

Thanks for any advices!

 

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