HP Omen 15ce32tx omen command center button not working

[farid654]

HP Omen 15ce32tx omen command center button not working.

[Barachiel]

@farid654

Good Day. A warm welcome to the HP community. I reviewed the case regarding issues with the computer. I will be delighted to assist you here. 

Do a BIOS update, but if you have - pressing F5 will turn it back on.  
   

However, If F5 does not resolve the issue, then make sure your OMEN is up to date using the HP Support document Using HP Support Assistant (Windows 😎.  
   

You may also try this YouTube video for more details: Click here  
   

I have a few links that should help you download and install the HP System Event Utility which should get you back up and illuminated in the right colors once the Omen Control is installed:  

The link for the System Event Utility: Click here  

Omen Controller: Click here 

Keep me posted. 🙂

[farid654]

The Link shared for youtube is for older HP omen model. My model is 

OMEN by HP - 15-ce032tx

Already downloaded latest Bios,Hp Omen Command Centre and Hp Event from HP support Assistant quick acces. Omen command center works fine but the button for omen command centre does not work.

[The_Fossette]

@farid654,

I am responding on behalf of @Barachiel as he is out for the day. It is great to have you back and your patience is greatly appreciated.

When was the last time the Omen key on the keyboard was working fine?

Meanwhile, I recommend you uninstall the keyboard driver from device manager and then restart the computer and check if it helps.

1. Click Start, type Device Manager, and press Enter.
2. Find and double-click the category of device whose driver you wish to uninstall (for example, the graphics card would be listed under Display Adapters).
3. Right-click the device, and click Uninstall.
4. Windows will prompt you to confirm the device’s removal. Click OK to remove the driver.
5. After the uninstallation is complete, reboot your computer.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[farid654]

The last time it worked was before i formatted the laptop due to audio problem(windows update failure). maybe around october or november. i did unistall the keyboard and restart my laptop. The Omen button still not work and not only that. my Win Key also not working now.

[farid654]

About the win key. Already figured it out by pressing FN + F12. the omen button still not work

[The_Fossette]

@farid654,

It is great to have you back and your patience is greatly appreciated.

I recommend you download and install HP support assistant from the below link and install all the updates.

http://www8.hp.com/in/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_in/en/any/psg/pl...

Here is how it is done.

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

6. Perform any other update management actions as needed.

   • Postpone an update: Click Remind me, and then select a time preference.

   • Delete an available update: Click the Delete icon  to remove the update from the list and record it in the action log.

   • Review updates status: Click Action log below the list to view installed, postponed, or deleted updates.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[farid654]

Already checked for update and already update all to latest version but omen button still not working

[asmita6658]

@farid654

Thanks for trying. Please try uninstalling the OMEN Command Center and re-install it from the Microsoft Store. If the issue still persists, try doing a system restore -

1) Shutdown the computer. 
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears. 
3) Press F11 once for System Recovery. 
4) Choose the Keyboard Layout. 
5) Click on Troubleshoot. 
6) Go to Recovery Manager and click on System Restore. 
7) Choose a Restore point or a Restore date when the computer was working fine. 
8) Click on OK to initialize the System Restore.

Let me know how that goes.