cancel
Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
DT7701
New member
2 1 0 0
Message 1 of 3
3,835
Flag Post

HP Omen 17 CB1075ng Volume way to low

HP Recommended
HP Omen 17 CB1075ng

Hey,

got my new HP Omen and im really happy with it.

On the other Hand there has to be something messed up with the Sound. 

Even cheap 300 Euro Laptops have louder and better sound than the Omen.

When my girlfriend is watching TV i cant hear anything on Volume 100. Even in normal Lets Play Videos you cant hear the Youtuber talk. Its an absolute Dealbreaker for me.

Such an good Gaming Laptop with miserable sound. Is there any way to fix this Problem?

2 REPLIES 2
banhien
Level 19
Level 19
95,892 64,606 12,416 21,384
Message 2 of 3
Flag Post
HP Recommended

@DT7701 


Please perform a clean install Audio software/driver, this should help.


   (a) Download the following driver and save on your computer,
                    https://ftp.hp.com/pub/softpaq/sp107001-107500/sp107248.exe

   (b) Go to Device Manager, Sound to uninstall sound driver (Realtek) and reboot,
   (c) Right click downloaded file and select Run as administrator,
   (d) Reboot again.


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
Was this reply helpful? Yes No
DT7701
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

Hi and thank you for answering me.

I deinstalled the Driver inside the Device Manager (Realtek Audio Driver) under Audio, Video & Gamecontroller.

When i select the downloaded file and run it as administrator - an cmd box opens and tells me to wait for 5 seconds. I should press a button but when i do it - it just restarts and nothing happens.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation