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VoidInfernal
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HP Omen 17 FPS drops while gaming.

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HP Omen 17-w033dx
Microsoft Windows 10 (64-bit)

Hey everyone, first time posting!

 

My laptop has these weird FPS drops while gaming. The game will fine (60+ fps) for around 10 seconds, then the fps drops to somewhere around 20 for about 3 seconds, the back up to 60+ for 10 seconds. This cycle continues indefinitely. While looking at the task manager while these FPS drops occur, the CPU usage graph dips from 60% usage to around 25% usage. The speed of the CPU remains steady at around 3.12 GHz throughout all of this.

 

I also took a look at MSI Afterburner & when the FPS is fine, I am hitting the GPU power limit 1" However, when the FPS drops, the GPU power limit goes down to 0.

 

Here's a list of things I have tried thus far:

  • Updating Nvidia Driver
  • Uninstalling & Reinstalling Nvidia Driver
  • Updating every driver I could find
  • Maxing out power settings for maximum performance
  • Fresh install of Windows

 

I do not believe I am getting thermal throttled, my temps max out around 70C, sometimes 72C. I have no idea if I'm getting power throttled because I don't know how to check. If anyone has any ideas or would like me to try a test, benchmark, anything, I am willing and ready to. I'll take all the help can get.

 

Thanks so much for reading all of that. Again, I'll take any help I can get. IF anyone would like more info, please ask. Thanks!

 

SPECS:

Intel Core i7-6700HQ 2.6GHz

12GB DDR4

1TB SSHD

NVIDIA GeForce GTX 965M 4GB

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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@VoidInfernal,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the FPS drops when you are gaming.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the below steps and check if it helps.

 

Right-click on your desktop background and select NVIDIA Control Panel. You can also find this tool by performing a Start menu (or Start screen) search for NVIDIA Control Panel or by right-clicking the NVIDIA icon in your system tray and selecting Open NVIDIA Control Panel.

 

To quickly set a system-wide preference, you could use the Adjust image settings with the preview option. For example, if you have old hardware that struggles to play the games you want to play, you may want to select “Use my preference emphasizing” and move the slider all the way to “Performance.” This trades graphics quality for an increased frame rate.

 

By default, the “Use the advanced 3D image settings” option is selected. You can select Manage 3D settings and change advanced settings for all programs on your computer or just for specific games. NVIDIA keeps a database of the optimal settings for various games, but you’re free to tweak individual settings here. Just mouse-over an option for an explanation of what it does.

 

If you have a laptop with NVIDIA Optimus technology — that is, both NVIDIA and Intel graphics — this is the same place you can choose which applications will use the NVIDIA hardware and which will use the Intel hardware.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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