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- HP Omen 17 Idling at Extreme Temperatures

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05-04-2019 04:42 PM
I bought my HP Omen 17 AN039NG laptop more than a year ago and it's now idling (watching YouTube/Twitch) at 96°C
My Laptop had been Extremely Hot while idling (70-80°C) since a few months after I bought it but now it's become too extreme for me to still believe it's normal. any help?
05-05-2019 06:04 PM
@Rimavet
Thank you for posting on the HP Support Community.
The most common cause of overheating is the accumulation of dust inside the laptop. The electrical components in a notebook generate heat and fans inside the notebook help move the air to keep the components cooled to normal operating temperatures.
- Does your computer shutdown or freeze when its overheat?
- Have you tried any troubleshooting steps?
- Have you made any hardware/software changes?
HP regularly provides updates for the BIOS and other components. Check for BIOS updates and install them using instructions in the HP support document Updating the BIOS.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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