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- HP Omen 17 Screen Backlight Bleeding

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05-27-2022 06:26 AM - edited 05-27-2022 06:35 AM
Hello, first of all, sorry for my english, I bought the Hp Omen 17 - CK0004NT (4G8K9EA) model. It's been 4-5 days since the product arrived, I noticed annoying flashes in a few places in the backlight leak test. The photo of the test I made in a dark environment from several different angles was as I shared with you below. Other than that, I don't know if the screen is matte, but although the screen is 100% bright, the screen light of the product seems low to me and there seems to be flickering on the screen. I contacted HP Support via messenger and their response was "The product has a light filtering problem. Therefore, you have less backlight." I was told and the DOA report was sent to me. I will send the product to the service to be replaced with the same or equivalent product. What I want to ask; will i face the same problem after the change? Can someone who has used this model without any problems share this test?