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04-01-2022 04:08 PM
HP, are you going to address this issue or not? To purchase a laptop, a rather expensive one at that depending on specs, and to have these ongoing issues is ridiculous. It's not a hardware issue as turning the touchpad off and back on using F11 fixes the issue, albeit temporarily, but it's not a permanent fix.
This needs to be escalated up to your engineering team so this can get resolved. I don't see why this is so hard to fix... We're going on months with no help other than the typical 1st level support BS of updating your drivers, try this and if all else fails, restore windows. Well, none of that works so it's time you guys did what you're paid for, what we paid $1500+ for, something that works and works correctly!
05-06-2022 10:48 AM
I'm having the exact same issue on my HP Omen 17 Laptop. Have tried all the possible fixes as mentioned in this thread and the issue still persists. It's definitely a software issue. Can HP please address this well-known bug and send out a fix?
05-07-2022 04:07 PM
I have HP Omen 16 and the same problem with touchpad exist. It's start to be funny, HP can't repair the drivers from long time. Lots of post on hp site, reddit and more... with this issue.
I do not recommend to buy omen series until fix.