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Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
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‎10-27-2021 07:18 PM

HP Recommended
Product: HP Omen 17
Operating System: Microsoft Windows 10 (64-bit)

Hello guys. Recently my girlfriend broke my laptop (HP Omen 17) and I should buy new one, cause im working from it. Yesterday I bought brand new HP Omen 17, I  fully charget it, leave it to keep charging for more than 4-5 hours, and everytime I try to calibrate  my battery it shows me this: The battery is functioning correctly, but it needs to be calibrated. You will experience shorter battery life between charges if the battery is not calibrated.
When I press show advanced info it gives me this:

  • Warranty Type: 3
  • Cycle count: 2 / 1000
  • Manufacturer: 333-17-55-A
  • Battery Age: 1 Year, 2 Months
  • Serial Number: 00411 08/27/2020
  • Temperature: 31 °C
  • Current: 0 mA
  • Adaptive Battery Optimizer: Enabled/Not Activated
  • Terminal Voltage: 17419 mV
  • Design Voltage: 15400 mV
  • AC Power: Yes
  • CT Number: 6JBBD08XXE51H9
  • Design Capacity: 70 WHr
  • Full Charge Capacity: 66 WHr (93%)
  • Remaining Capacity: 66 WHr
    I Did everything, I even try to calibrate it from UEFI Setting, by pressing Esc/F2 after restart of laptop, and when I try to test battery and calibrate it from there it stucks at 1%.
    I tried to remove the power adapter and drop down the battery and full charge it again, and nothing helps. Everything is up to date. Any sugestions for a solution? Thanks in advance.
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