• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
Locked

‎12-22-2018 08:42 PM

HP Recommended
Product: HP Omen Laptop Product No 4LS06PA#ABG
Operating System: Microsoft Windows 10 (64-bit)

When I turn my computer off power is still supplied out through the YSB Ports to anything still connected - GPS, External Drives etc.

Previously I have been able to turn this "Feature" OFF through the Control Panel.

 

I have not been able to find out how to do this from this Laptop. I've Googled it, Gone through Forums, etc to no avail.

 

I keep turning the Laptop off and then discovering that my GPS is robbing me of battery power and the external drives are still running. Highly undesirable.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-24-2018 02:19 AM

HP Recommended

I have never been able to turn it off in control panel. I always have to go to bios to get it off. If i hard reset or unplug the battery it resets to on and i have to go back into bios to turn the option off again. It is def a pain but it can be turned off in my an012dx's bios.

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎12-24-2018 02:19 AM

HP Recommended

I have never been able to turn it off in control panel. I always have to go to bios to get it off. If i hard reset or unplug the battery it resets to on and i have to go back into bios to turn the option off again. It is def a pain but it can be turned off in my an012dx's bios.

Was this reply helpful? Yes No

‎12-24-2018 08:26 PM

HP Recommended

Many thanks.

 

I have changed it - having had to google how to break into the BIOS.

 

A great Christmas Present thanks.

Was this reply helpful? Yes No

‎12-24-2018 09:49 PM

HP Recommended

Merry Christmas. You are very welcome.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.