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‎02-03-2022 05:57 PM

HP Recommended
Product: OMEN Laptop - 17-cb1055cl

Hey I am having issues with my speakers where it would emit this crackling noise. I tried install new audio drivers on the hp website for my specific device (detect device) and it says my OS isn't supported. I'm on Windows 10 64bit 21H2. Please help, I believe this to be a driver issue. 

Category:
8 people had the same question
2 REPLIES 2

‎02-06-2022 09:53 PM

HP Recommended

Hello? It's been 3 days. Can someone please help me? 

1 person found this reply helpful
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‎02-08-2022 03:54 AM

HP Recommended

@PuffyJacket

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing audio cracking noise issue from the speaker on the HP Omen Laptop.

 

I have a few recommendations 

  • Update your Notebook computer to the latest BIOS from HP.COM.
  • Make sure the Windows and HP support assistant updates are up to date.
  • Check the audio with the headphones if there are any crackling noise.
  • Shut the computer off. Then press and hold the Power button for 10 seconds to reset the EC (Embedded Controller) to re-initiate the speakers.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.


Have a great day!

1 person found this reply helpful
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