cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Octi96
New member
1 0 0 0
Message 1 of 2
318
Flag Post

HP Omen 2021 LAN Cover/Ethernet port clip's cover falling everytime I'm using the port

HP Recommended
OMEN Laptop 15-en1xxx
Microsoft Windows 10 (64-bit)

Hello,
I have an issue with my brand new HP Omen laptop. I saw similar threads where some people are complaining that the clip breaks really easy is for the old model (I think the one from 2018-2019). I'm not sure if mine is broken or not, I will attach a picture with it, but what can I say is that the first time I removed a RJ45 cable from the Ethernet port, the port's clip cover came out together with the cable. I can attach it back on it's place afterwards and will not fall only if I will insert and remove the cable again. I think that this is a very bad design. Is there a solution for this? If yes, can you please help me with this? I can not send it to HP warranty as there is no official HP service in my country and I really don't want to send it to the agreed server of my reseller. It would be possible that HP would send me the replace part if it is the case?

Product number: 3A9C3EA

PXL_20211117_195610463.jpgPXL_20211117_195620734.jpgPXL_20211117_195649721.jpgPXL_20211117_195818621.jpgPXL_20211117_195839875.jpg

1 REPLY 1
dimitrisdel
New member
1 1 0 0
Message 2 of 2
Flag Post
HP Recommended

Hello, 

 

I have the same issue with my new HP omen. Did you find a solution to the problem ? Has HP provided you a replace part ?

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation