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11-30-2020 12:46 AM
Product: HP OMEN - 15.6" Gaming Laptop - AMD Ryzen 7 - 16GB Memory - NVIDIA GeForce GTX 1660 Ti - 1TB SSD - M
Operating System: Microsoft Windows 10 (64-bit)
I just bought the new Hp Omen Laptop for my brother 2 days ago.
After using a while, the laptop resets and shows the error "Boot Device Not Found 03f0".
I choose the "Exit" option, my screen goes back to the window and keeps happening after using a while again. How can I fix it?
4 REPLIES 4
12-03-2020 12:41 PM
I reviewed your post and I understand that you are getting a 3F0 error on the computer while using it.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you update the BIOS from the below link and check if it helps.
If you continue facing the issue, then follow the steps in the below article.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
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12-03-2020 01:01 PM
@Allen174 Usually that error points to a failing hard drive. On rare occasion, reinstalling Windows can fix it, if its the OS that's faulty.
You really need to contact HP Support for warranty support. They will need to replace the bad drive.
Or if the purchase is only days old, you might be able to simply return the laptop to the store for an exchange, depending on where you bought it from (faster).
12-03-2020 02:32 PM
Its not the laptop per say. Its the drive itself. Drives as well as all the other parts are made by different manufacturers. Sometimes a new drive will fail, no matter what the situation. It is what it is, but HP will make it right.
I would go ahead and have it exchanged.
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