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08-22-2022 09:54 AM
The following screenshot is very confusing. The version number is lower but the release date is newer. However when I try to update the bios with the "newer" update. I get a this bios isn't compatible with this laptop.
Any explanation as to why this is happening?
08-22-2022 11:25 AM
Sorry to hear that you are having problems ... I would like to help you.
I want the check your current system configuration.
(1) Run msinfo32
- Select <System Summary>:
- copy/paste to following key/values pairs:
System SKU ( equals HP product number (p/n) )
(2) Please report your results
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