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HP Recommended
HP Omen 15 (2018)
Microsoft Windows 10 (64-bit)

Recently I have noticed that even on very low settings of my game, whenever I plug in my charger my Laptop during gameplay the CPU temperature rises till 98 degrees, and previously it used to go that high during high Graphics settings. Please let me know what I can do, is there any driver issue or any hardware issue because its like no matter what game I play whenever my laptops plugged in its like the CPU starts at 95c. And such high temperature restrict me to play for longer amount of time.

1 REPLY 1
HP Recommended

Hi @Kashish_26

 

Welcome to the HP Support Community. I'd be happy to assist you with the overheating issue. 

 

Please try updating the computer -

 

Step 1 Windows Updates -

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Step 2 HP Support Assistant Updates -

1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Update the BIOS. Refer to this document for steps - HP Consumer Notebook PCs - Updating the BIOS (Basic Input Output System) 

 

You may also try these steps - HP Notebook PCs - Reducing Heat Inside the Laptop to Prevent Overheating

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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