HP Omen Fan noisy when plug to sector

[Nes6]

Hello,

my laptop is a HP omen DC0023NF[personal information removed]

is pretty quiet on battery but start to be over noisy when i plug it on sector.

What i have already done :

-check the energy profil ( is the same as the battery)

- update my os

-check the bios

-test the 3 profils on the hp omen gaming hub.

-check the process, but see nothing relevant

I don't know what to do next.

Thanks 🙂

[KrazyToad]

@Nes6

Welcome to HP Community

I have gone through your Post and would like to help

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Keep me posted how it goes

Thank you and have a wonderful day 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[Nes6]

Hello Krazytoad,

Thanks a lot for your reply.

i have done all the imput you gave to me, unfortunatly this is not solve my problem.

Best regards,

Nes

[KrazyToad]

Thank you for keeping me posted

At this point I suggest you contact HP Support in your region for further assistance

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

Thank you