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HP Omen Laptop Won't Start

HP Recommended
HP Laptop by Omen Model 15t-dc000
Microsoft Windows 10 (64-bit)

I was simply watching a youtube video when my laptop shut off completely. 

There was no overheating, I checked the temperature and it was around 60C on the GPU and CPU, and well I was watching a youtube video. 


The laptop wouldn't turn on again. 


I tried:
Almost everything HP suggests to get a PC to start up

Holding the power button
Removing devices
Changing wall adapters (battery appears to be charged), so I conclude charger works
Leaving it to sit for a day
The computer still won't turn on. No fans, no screen, no anything except for a blinking light. 

I did not try:
Disconnecting battery from board, the battery is internal and I don't want screw around with this laptop

The power button and the charge light blink in a certain cycle, about 5 seconds on and 1 second off
I read the forums and that suggests something is wrong with the system board (
I think this computer needs something to be done with the board. What should I do? Is there anything I can solve by own? 
I'm heading to a PC repair shop to run some diagnostics and possibly see what someone has to say about it. 

HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended



I reviewed your post and I understand that the computer is not booting to Windows.


Don’t worry, I assure you I will try my best to get this sorted.


It looks like a hardware issue and I recommend you contact support and they will assist you with the available service options for your computer.


Here is how you can get in touch with support.


1)Click on this link –

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.


Let me know how it goes and you have a great day!


P.S: Welcome to the HP Support Community 😊


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!



Stay Home – Stay Safe

I am an HP Employee

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