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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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HELLO? It has been 10 days and I have still not received any private message. Can see why they aren't responding to me?

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@EEngineer

Thank you for posting back.

 

Don't worry as I'll be glad to help, 

I have brought your issue to the attention of an appropriate team within HP and you will be contacted as earliest possible.

ECHO_LAKE
I am an HP Employee

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