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Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
HP Recommended
HP Omen 17–w006TX
Microsoft Windows 10 (64-bit)

My HP Omen Laptop won’t start up when I press the power button it turns the light on for about one second before turning off. No fan sounds or any sounds of it starting up are made also. 

 

I have tried removing the battery and holding the power button for 30 seconds, 1 minute, and 2 minutes but nothing works. 

 

I have also tried the holding down window + b or windows + v when pressing the power button and pretty much anything that shows up when doing a basic google search. 

 

1 REPLY 1
HP Recommended

Hey there! @Stance22,

 

Have you tried checking with a different battery or adapter?

 

It certainly sounds like a hardware issue with the laptop. However, please try the steps recommended below and check if it helps.

 

Check if the pin inside the DC (Charging) port is bent or broken.

 

Try plugging the adapter into a different wall outlet and check if it helps.

 

Also, Try checking with an alternate adapter.

 

Please try the steps recommended below.

 

To perform a power reset on a laptop with a removable battery, use the following steps:
Turn off the computer.
Remove the computer from any port replicator or docking station.
Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.
Unplug the AC adapter from the computer.
Remove the battery from the battery compartment.
With the battery and power cord unplugged, press and hold the Power button for about 15 seconds to drain any residual electrical charge from the capacitors.
Insert the battery and plug the AC adapter back into the laptop, but do not connect any of the peripheral devices.
Press the Power button to turn on the computer.
If a startup menu opens, use the arrow keys to select Start Windows Normally, and then press the Enter key.
After Windows opens, reconnect each peripheral device that was disconnected, one device at a time, until all devices are reconnected.
Your laptop has been reset. After a power reset, it is a good idea to run Windows Update and HP Support Assistant to update all device drivers. 

 

Also, refer this article to know more information about no power issues with the laptop. Click Here

 

If the issue still persists after trying out the steps. It is a hardware (system board) issue with the laptop.

 

Please contact HP support for service options. Click Here

 

Have a pleasant day ahead!

Take Care! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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A4Apollo
I am an HP Employee

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