HP Omen Model 17-cb0002ca

[john82001]

I have an HP Omen 17" gaming notebook model 17-cb0002ca and about two weeks ago it would not boot.  I press the power but it shows red/orange for a few seconds and goes right off.  The bios does not even show up.  The screen stays black.  I have done some research on this and tried removing the battery and pressing the power button.  I tried the windows key plus b and the windows key plus v plus even tried the ctrl plus v and pressing the power button to try and reset the bios and nothing.  

I have also read about taking out the cmos battery battery but I cannot find it on my mother board in the laptop.  I am wondering if anyone has any ideas on this.  I also took out the battery and plugged in the power cord and still nothing.  I am at a total loss.  I have not upgraded anything in the notebook.  

Thank you in advance

John

[Riddle_Decipher · Accepted solution]

@john82001 Here's what you need to do, to identify the issue and resolve it accordingly:

• check if it works fine on an alternate/external monitor.
  • If it works fine on an alternate screen, please Perform a hard reset, Attempt a BIOS recovery  and then, Run the System Diagnostics tests.
  • For more steps: click here

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