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‎12-30-2020 12:34 PM

HP Recommended
Product: HP Omen w280no
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I just noticed a big bulge to the right corner next to the touch pad on my Omen laptop, and when opening the laptop it was clear that the battery had swollen extremely much. Searching through the  forums it turns out this is not unusual but potentially dangerous to continue using the laptop.

 

The warranty has expired but since this is a safety issue I would like to get in contact with an HP representative to sort this out.

 

Best regards

 

NHP Omen battery.jpg

1 REPLY 1

‎01-02-2021 06:23 AM

HP Recommended

Hi @NiLe68,

 

Welcome to the HP Support Community.  

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer. 

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

 

Have a great day!  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

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