HP Omen Weird Vibrating/Grinding Noise

[BS96]

Hi!

I've had my Omen for about 8 months now, not encountered any issues whatsoever until yesterday. Even when idle, it makes a weird grinding/vibrating noise which is coming from beneath the keyboard, though i think it's originating from under the number pad/HDMI slot area. It gets louder when using more demanding programmes/games but it is a constant noise. If you can imagine the sound of a police helicopter above, it's similar to that. Weird comparison but it's kinda difficult to describe. 

I've checked around this forum before posting and seen similar issues, but I've been unable to pinpoint what it is exactly. The most likely i have seen are dust build up in the fans, and a 'coil whine'?

I've followed the HP support steps for cleaning out the vents, using both compressed air and a hairdryer on cool, but there was no difference. 

I'm thinking about taking it to my local PC repair to see if they can fix or identify the problem but i don't want to pay for something before seeing if anyone on here may be able to assist with the issue! It's also still under warranty.

I don't use it for heavy gaming, the only game i really play is Football Manager 2017. I also use it to do work for university work.

Any advice or tips are appreciated!

[The_Fossette · Accepted solution]

Hi @BS96,

Welcome to the HP Forums!

Thank you for posting your query in this forum, it's a great place to find answers.

I reviewed your post and I understand that the computer is making a vibrating noise continuously.

Don’t worry, I assure you I will try my best to get this sorted.

Awesome job on diagnosing the issue correctly and performing smart troubleshooting before posting your question on HP forums. Kudos to you on that score.

I recommend you update the bios and the chipset driver from the below link and check if that resolves the issue.

http://hp.care/2nikIQ9

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!

[BS96]

Thanks for the tips on how else to get the laptop back to normal, I've followed the link and the instructions, performed all available driver updates and other updates.

The laptop is much quieter, however, the vibration is still there if I have my ear close to the keyboard. It gets slightly louder the more the processor/fan is used and with the diagnostics revealing no hardware issues I believe it will be the fan causing the noise.

I'm not worrying as much now, which is good! I'll try and keep the laptop updated as much as possible and frequently do the compressed air/hair dryer to the vents to clear any dust. Over the past day or so it's ran Football Manager perfectly fine, no overheating or anything, but I do move the laptop around if the air coming out is warmer than normal, which seems to help too.

Thanks again for the tips!

[Chimney_83]

Thanks for the reply and glad that the issue is resolved.

Please do post your technical queries on our Forums for assistance.