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‎12-30-2020 02:02 PM

HP Recommended
Product: HP Omen 15
Operating System: Microsoft Windows 10 (64-bit)

I have an HP Omen series 15 laptop.  It will not turn on or charge.  I replaced the charger thinking it might be defective, but it is not.  I opened the back of the laptop, removed the battery, pressed the power button for 15 seconds, etc as suggested with no effect.  All I have now is a Omen paper-weight.  Anything else I can try.  I hate to lose my laptop.

1 REPLY 1

‎01-04-2021 01:48 PM

HP Recommended

@drtrwill

 

I reviewed your post and I understand that the computer is not powering on.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

Do you see any lights on the computer?

 

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c01732674

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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