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12-30-2020 02:02 PM
Product: HP Omen 15
Operating System: Microsoft Windows 10 (64-bit)
I have an HP Omen series 15 laptop. It will not turn on or charge. I replaced the charger thinking it might be defective, but it is not. I opened the back of the laptop, removed the battery, pressed the power button for 15 seconds, etc as suggested with no effect. All I have now is a Omen paper-weight. Anything else I can try. I hate to lose my laptop.
1 REPLY 1
01-04-2021 01:48 PM
I reviewed your post and I understand that the computer is not powering on.
Don’t worry, I assure you I will try my best to get this sorted.
What is the product number of your computer?
Do you see any lights on the computer?
Meanwhile, I recommend you follow the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
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