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HP Omen Will Not Turn On or Charge

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HP Omen 15
Microsoft Windows 10 (64-bit)

I have an HP Omen series 15 laptop.  It will not turn on or charge.  I replaced the charger thinking it might be defective, but it is not.  I opened the back of the laptop, removed the battery, pressed the power button for 15 seconds, etc as suggested with no effect.  All I have now is a Omen paper-weight.  Anything else I can try.  I hate to lose my laptop.

HP Support Agent
HP Support Agent
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I reviewed your post and I understand that the computer is not powering on.


Don’t worry, I assure you I will try my best to get this sorted.


What is the product number of your computer?

Do you see any lights on the computer?


Meanwhile, I recommend you follow the steps in the below article and check if it helps.


Let me know how it goes and you have a great day!


P.S: Welcome to the HP Support Community 😊


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!



Stay Home – Stay Safe

I am an HP Employee

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