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TarunNarang
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HP Omen charging issue- No one has a solution to this

HP Recommended
OMEN by HP 15-dh0135tx
Microsoft Windows 10 (64-bit)

The HP Omen 15 sometimes charge and sometimes does not charge. It has a lot of display flickering issues. The motherboard has been replaced twice as it is under warranty but the issue still persists. Can the community has any solution to this issue.

 

Already run hardware tests and updated BIOS but still occurs randomly.

 

https://www.youtube.com/watch?v=rgVEhbcY8ds

HP Omen 15 2020 has major charging and display flickering issues. The laptop does not charge sometimes and only charges when turned off. This causes a lot of...
1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@TarunNarang Welcome to HP Community!

 

I understand that the HP Omen charging issue.

 

In that case, I would suggets you conatct our phone support and check for the support option. They will help you,

 

Here is how you can get in touch with phone support.

 

 

1)Click on this link - www.hp.com/contacthp/

 

2)Select the product type.

 

3)Enter the serial number of your device or select let HP detect your product option.

 

4)Select the country from the drop-down.

 

5)You should see the HP phone support number or Chat option listed.

 

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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