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‎01-03-2021 03:46 AM

HP Recommended
Product: 17-cb1521na

Hello, I purchased the HP Omen 17 gaming laptop on 31/12/2020 and everything was working well at first.

 

Then on 01/01/2021 automatic updates were installed and the Omen gaming centre stopped working. It starts to load but then just closes and doesnt open.

 

I have tried to uninstall and reinstall the program via the windows uninstaller, which did not help. Additionally, I used RevoUninstaller to uninstall it and have since reinstalled it, however, it still does not work?!

 

Please can someone help me resolve this, my laptop is 2 days old and I am already questioning whether I should just return it and go with another brand.

 

Many thanks

 

Sam

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-03-2021 01:40 PM

HP Recommended

Thank you for your response, however, i already tried this abd it didnt work. 

i have now resolved the issue by reinstalling windows and resetting the laptop. 

View solution in original post

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2 REPLIES 2

‎01-03-2021 01:18 PM

HP Recommended

@UkSam 

 

Please use Windows Store, search for Omen Gaming Hub and install (Get) to your machine

 

Regards

BH
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‎01-03-2021 01:40 PM

HP Recommended

Thank you for your response, however, i already tried this abd it didnt work. 

i have now resolved the issue by reinstalling windows and resetting the laptop. 

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Was this reply helpful? Yes No
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