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Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
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‎04-19-2020 01:49 PM - edited ‎04-20-2020 06:52 AM

HP Recommended
Product: HP Omen 15-ce037ur
Operating System: Microsoft Windows 10 (64-bit)

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My laptop battery seems swollen recently . I'm afraid it can explode and damage either laptop or even my house. I can't stop exploitation of this laptop because it's my only PC and I use it for distance learning nowadays.
Warranty expire 2 years ago.

Is there any way to get original battery for my laptop in Russia?
Is there any option to use my laptop without battery installed, wont it be damaged?II04DjKpmxE.jpg

1 person had the same question
1 REPLY 1

‎04-20-2020 10:14 AM

HP Recommended

Hi @Pl_Doc

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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