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‎08-28-2023 02:46 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

HP Omen laptop downgraded to Windows 10, lost access to my speaker and touchpad.

Category:
1 REPLY 1

‎08-28-2023 03:05 PM

HP Recommended

Hi:

 

What is the full model number or product number of your notebook?

 

Use this guide to find that information.

 

How to Find Your HP Laptop Model Number (Video) | HP® Tech Takes

 

If your notebook came with W11 from HP, did you check to see if there were W10 drivers on the support page?

 

HP consumer notebooks are only supported for one operating system unless they were released to market during a transition period from one Windows OS to another (for example W10>W11).

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