Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

HP Omen laptop screen joint noise

HP Recommended



When I open my HP Omen, it makes an audible "snap" noise when I open my laptop to use it.  It seems harmless.  I am still able to use my laptop and there are no issues with the joint and the screen looks good.  I did not drop the laptop recently or damage it in any way.  Should I take it to a repair shop to get looked at?  I just don't want to wake up one day to use my laptop and my screen to have issues or worse, my screen to be black.  I'm not sure if this snapping is doing damage to the joint or if it is harmless.  Any advice is helpful.  Thank you!

Tags (1)
Level 16
Level 16
32,836 32,538 3,013 10,923
Message 2 of 2
Flag Post
HP Recommended



My opinion is that the "snap" sound is not harmless and should likely be checked - sooner rather than later, in fact.


Opening and closing the notebook might not make the problem worse - there is also the risk that opening an closing the notebook will increase the risk of actual (further) damage.


What is the "snap"?


The underlying cause of the snap sound might be a hinge issue, that is, the hinges are catching and not working properly.


What to do?


Besides having the computer checked by a licensed notebook hardware technician, minimize opening and closing the case as much as possible.


Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Support Home

Enter the name of your device


Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up on a post to show appreciation for the help.

Answered? Click "Accept as Solution" to help others find a solution.




0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation