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‎11-14-2021 12:26 PM - edited ‎11-14-2021 12:42 PM

HP Recommended
Product: HP OMEN Laptop 15-ek0012la
Operating System: Microsoft Windows 11

A few weeks ago I bought the Omen 15, the shop said it was (The Internal laptop monitor) 144hz and if i searh the same laptop online it also says its 144hz, but after I bought it I realised it was capped at 60hz, ive tried everything, tried to change it in Advanced Display settings, display adapter properties and nvidia control panel (latest version) it just shows 2 options, 40hz and 60hz, but nothing else, so is this product just not 144hz or is there a way to put it in 144hz?  Also windows 10 didnt show it as 144hz. I also tried the BIOS

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1 person had the same question
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Accepted Solutions

‎11-14-2021 01:42 PM

HP Recommended

@CarlosParada 

 

I can not find 144Hz on its specs

 

                https://support.hp.com/cl-es/document/c06696146

 

It only has 

 
Pantalla Full HD de 39,6 cm (15,6 pulg.) en diagonal

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎11-14-2021 01:42 PM

HP Recommended

@CarlosParada 

 

I can not find 144Hz on its specs

 

                https://support.hp.com/cl-es/document/c06696146

 

It only has 

 
Pantalla Full HD de 39,6 cm (15,6 pulg.) en diagonal

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
Was this reply helpful? Yes No
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