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‎07-15-2020 12:24 PM - edited ‎07-15-2020 11:04 PM

HP Recommended
Product: HP PAVILION 15 GAMING LAPTOP 15ec
Operating System: Microsoft Windows 10 (64-bit)

I have HP Pavilion 15ec Gaming Laptop with 8gb RAM and a GPU of 4GB NVIDIA GTX1650 and I am facing a very low output from laptop.(ITS NOT EVEN A MONTH SINCE I HVE BOUGHT THIS LAPTOP)

The gpu isnt able to provide a responsive refreshrate on games, i have tried updating all of my drivers ,changing power plan and nvidia control panel settings to maximum perfomace. I am facing fluctuations in gpu and cpu usage% while gaming whereas it isnt even overheating, The framerates jump from 60 to 40 to 20 to even5 .This is so stressful , its not even able to run a game smoothly for which its hardware components are way better then recomended. The graphs are never good the percentage is never stable in any case. Apart from gaming my laptop has crashed 3 times while i was streaming a movie/show.  Am i supposed to use a 60k laptop for just browsing ??

Please help me with these issues im sick of searching internet for solutions..

1 person had the same question
1 REPLY 1

‎07-16-2020 02:43 AM

HP Recommended

Hi @Sanchit_17

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

Asmita
I am an HP Employee

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