• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎03-31-2020 09:54 AM

HP Recommended
Product: HP Pavilion 15 DK0009NW
Operating System: Microsoft Windows 10 (64-bit)

Hello!

 

Can somone tell me that HP Pavilion 15 DK0009NW support SSD drive SAMSUNG 860 QVO SATA III 2.5 1TB MZ-76Q1T0BW?

I tried to plug it to my laptop but it seems to not recognize it. And if its not supported, can somone recommend me 1TB SSD drive for sata or m2, that is supported, by this laptop? Made lots of reasearch but cant find anything satisfying in the subject.

5 REPLIES 5

‎03-31-2020 10:14 AM

HP Recommended

Hi:

 

I'm surprised the 2.5" SATA SSD didn't work.  I have no idea why it wouldn't.

 

According to the Crucial memory/SSD report for your model notebook, it supports NVMe M.2 SSD's, if you are interested.

 

https://www.crucial.com/compatible-upgrade-for/hp---compaq/pavilion-gaming-15-dk0009nw

 

NVMe drives provide better read/write speeds than SATA.

Was this reply helpful? Yes No

‎03-31-2020 10:29 AM

HP Recommended

Thanks for support!

 

I'm surprised as well. But yet i have another problem. When I tried to remove drive from laptop I disconetcted sata cable from the motherboard. But this black piece of plastic (connector?) brake in half. Can I buy it somwhere?internals-11.jpgSAVE_20200331_172551.jpg

Was this reply helpful? Yes No

‎03-31-2020 10:58 AM

HP Recommended

You're very welcome.

 

According to chapter 3 of the service manual, you need to buy this part...Hard drive cable -- HP Part # L56898-001

 

http://h10032.www1.hp.com/ctg/Manual/c06377664

 

Unfortunately, I have no idea where you can buy that part in Poland.

 

It isn't for sale from HP.  I checked.

Was this reply helpful? Yes No

‎04-04-2020 05:09 AM

HP Recommended

Hmmm... Do You know if I can order it from other country?

Was this reply helpful? Yes No

‎04-04-2020 07:14 AM

HP Recommended

Unfortunately, I have no idea where you can get the part.

 

You can't even get it here in the USA.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.