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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎03-08-2021 03:51 AM

HP Recommended
Product: HP Pavilion Gaming - 15-dk0010na
Operating System: Microsoft Windows 10 (64-bit)

Hi, I have a HP Pavilion Gaming - 15-dk0010na and wondered which model of G2 Thunderbolt dock it is compatible with?

 

The virtual agent isn't much help.....

3 REPLIES 3

‎03-08-2021 01:45 PM

HP Recommended

@Jon_Kingsbury 

 

Its specs

     https://support.hp.com/za-en/document/c06385571

 

It does not have Thunderbolt port and the dock is ONLY compatible with

 

 

Compatible with HP Elite x2 1012 G1; HP Elite x2 1012 G2; HP Pro x2 612 G2; HP EliteBook Folio G1; HP EliteBook x360 1030 G2; HP EliteBook x360 1020 G2; HP EliteBook 1040 G4; HP EliteBook 800 G5; HP EliteBook 700 G5; HP ProBook 600 G4; HP ProBook 400 G5; ZBook 14u G5; ZBook 15u G5

 

Regards.

BH
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‎03-08-2021 03:03 PM

HP Recommended

This model is compatible however:  https://store.hp.com/UKStore/Merch/Product.aspx?id=5TW10AA&opt=ABU&sel=ACC

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‎03-08-2021 03:34 PM

HP Recommended

@Jon_Kingsbury 

 

No, it is not fully compatible, I tested the USB-C Gen 5 dock on my HP Omen 15" machine, the dock ONLY charges the Omen when the Omen is doing very light work or idle, other connections are OK. I'm using the USB-C Gen 5 on my HP Elitebook 840 G5 now and I only need a single cable from the dock to my machine.

 

Regards.

BH
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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