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‎06-01-2022 12:44 PM - edited ‎06-01-2022 12:49 PM

HP Recommended
Product: HP Pavilion Gaming - 15-ec0013dx
Operating System: Microsoft Windows 10 (32-bit)

HP Pavilion Gaming - 15-ec0013dx Bios autodownloaded, failed, stuck in loop. Bios located on support website does not execute to create bios recovery USB. Please provide the correct bios recovery link... to a known good source for sp111999.exe  Please do not ask me to use phone support as this implies that you have phone support that does not have to be purchased. Please provide a solution as there are many people having this problem across many different products. 

 

HP Notebook System BIOS Update (AMD Processors)

F.12 Rev.A13.2 MBDec 30, 2020
Category:
2 people had the same question
1 REPLY 1

‎06-02-2022 01:59 PM - last edited on ‎06-02-2022 02:20 PM by Moderator

HP Recommended

HP Pavilion Laptop

Model 15-cs1063cl | Serial Number: [Personal Information Removed]

Product Number: 5SK15UA#ABA

8th Generation Intel Core i5-8265U Processor Running at 1.6GHz

1 TB SATA Hard Drive Plus 16GB Intel Optane Memory

8192 MB SODIMM DDR4 SDRAM

Windows 10 64 bit - 15.6 Diagonal HD LED Display

WLAN & Bluetooth - B&O Play - Touchscreen, Multi-touch enabled

 

Brought down the System BIOS update from Microsoft's Windows 10 Update and now the system is failing the BIOS update and stuck in a loop that can't be gotten out of. Can't cancel, can't escape out, can't delay for later, nothing works. 

So, HP..... you're bricking your customers laptops now?

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