Okay, so I got this laptop back in April and everything was working amazing until the beginning of August, I would be mid playing a game like Rainbow Six Siege and it will just pull up a blue screen saying "Locking..." and then lock seconds later, and won't do anything until I do a hard reset. I figure this is overheating.
-I have pulled the computer apart and cleaned every crevice
-I have cleaned the fans thouroughly
It is not an issue regarding dust.
This didn't start happening until after a forced BIOS update on start up sometime early August, but I tried downgrading my BIOS and nothing changed.
I have a cooling pad under the laptop, I have the cooling pad propped up, the laptop has more than enough breathing room.
This issue will happen with any game, not just intensive games, I even had this thing lock up on me while I was playing Escapists 2 and it's beyond annoying to be mid game and (BLUESCREEN "Locking..." > Black screen).
I believe it could be a heat sink issue, I was going to get a new heat sink and some much better thermal paste (Grizzly Kryonaut) and a new heat sink.. Well I can't find the heat sink for this laptop anywhere, not even after market, and I really don't want to send this thing in to get it fixed, I also work with this computer and I can't be without it for weeks for repair.
I'm at a loss of what it could be, I've ran tests, everything came back fine, but it will happen during gaming and it's not even a guaranteed max load during gaming applications.
The following list describes some of the issues caused by overheating in the notebook:
Games stop responding during play.
Windows stops responding during use.
Fans inside the notebook become louder because they are spinning faster as the laptop gets hot, to remove the heat.
When starting the laptop, it sometimes stops at a black screen and does not open into Windows. Windows usually stop responding when it does open.
The following list describes some causes of excessive heat:
Dust inside the laptop.
A new component, such as a hard drive, is added. The extra component causes the power supply to work harder and generate more heat. Extra heat also radiates off the new component and adds to the temperature inside the case.
Over time, some cooling fans might slow down and wear out, as the laptop is getting hot, depending on the usage of the laptop.
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