• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
Locked

‎08-18-2020 11:15 PM

HP Recommended
Product: HP Pavilion Gaming - 15-ec0102ax
Operating System: Microsoft Windows 10 (64-bit)

hi my 

HP Pavilion Gaming 15 ec0102ax with GTX 1650 graphic card benchmark test 1 frame not working tied different drivers and reinstall windows but nothing works to get it going NEED help  

1 person had the same question
1 REPLY 1

‎08-22-2020 09:18 AM

HP Recommended

@phillipwc


Welcome to HP Community

 

I have gone through your Post and would like to help

 

Are you facing any issues with the performance? May I know which bench marking software are you using?

 

Note: HP cannot guarantee the results or accuracy of 3rd party Softwares

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.