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The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
mohamed_n
New member
2 1 0 0
Message 11 of 26
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I have same problem. The build quality is very poor, now my screen came out.

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nurul_huzaima00
New member
3 3 0 1
Message 12 of 26
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Sorry for the late update. Yes i've already replied to the private message. Thank you 🙂

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Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 22,298 2,621 3,538
Message 13 of 26
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@nurul_huzaima00 Thank you for the details, I have forwarded the information to the concerned team and they will get back to you on this, shortly!

 I appreciate your patience and I hope you have a good day, ahead!

 

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

Riddle_Decipher
I am an HP Employee

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HrideshD
Level 1
5 3 0 2
Message 14 of 26
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Its been a week and I haven't received any help!!

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arupra6
New member
1 1 0 0
Message 15 of 26
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i have the same issue

 

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Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 22,298 2,621 3,538
Message 16 of 26
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@arupra6 I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can simply click here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee

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Screennametest
New member
1 1 0 0
Message 17 of 26
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I have the same issue. Can I send you my laptop details?

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The_Fossette
HP Support Agent
HP Support Agent
29,155 21,825 1,963 2,169
Message 18 of 26
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@Screennametest

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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ADITYAPATRO
New member
3 1 0 0
Message 19 of 26
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Hi, I am having the same issue! Is this a manufacturing issue because this hinge is falling apart!

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kennethtjw
New member
1 1 0 0
Message 20 of 26
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I have the same issue as well, the plastic frame for the screen is coming out and there is a crackling sound when i try to close the laptop lid.

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Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation