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‎08-04-2020 01:09 PM

HP Recommended
Product: HP Pavilion Gaming Laptop 15-cx0xxx
Operating System: Microsoft Windows 10 (64-bit)

The laptop freezes and shows blue screen error every 10mins , once restarted shows : NO BOOTABLE DEVICE -- INSERT BOOT DISK AND PRESS ANY KEY , this problem occurs every 10-15mins repetatively . 

1 REPLY 1

‎08-04-2020 08:20 PM

HP Recommended

@HAZEL05 , welcome to the forum.

 

This sounds like you have a failing hard drive.  You can run a SMART test from the BIOS to see what the diagnostics tell you.  Here is a guide to help you run SMART:  https://support.hp.com/za-en/document/c00439024

 

Please let me know the outcome of the test.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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