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HP Recommended
Pavilion 15-cx0xxx
Microsoft Windows 10 (64-bit)

broken hing 2.jpgBroken hinge 1.jpg

Recently I noticed a slight issue with hinges on my laptop screen, where it was making a cracking noise whenever i opened or closed it. Recently the frame started peeling off, and i cant close the screen as the back hinge would come off. Is it covered, if not, how much would it cost to fix this issue. Thank you

1 REPLY 1
HP Recommended

@edamboy

 

I reviewed your post and I understand that the hinge is loose on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact support and they will assist you in this regard.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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