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11-27-2020 05:23 AM - edited 11-27-2020 05:26 AM
Product: Pavilion 15-cx0xxx
Operating System: Microsoft Windows 10 (64-bit)
Recently I noticed a slight issue with hinges on my laptop screen, where it was making a cracking noise whenever i opened or closed it. Recently the frame started peeling off, and i cant close the screen as the back hinge would come off. Is it covered, if not, how much would it cost to fix this issue. Thank you
1 REPLY 1
11-29-2020 12:40 PM
I reviewed your post and I understand that the hinge is loose on the computer.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you contact support and they will assist you in this regard.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
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