• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
HP Recommended
HP Pavilion Gaming 15 cx0058wm

the PC does not turn on and make light signals 5 longs 3 shorts n caps lock without beeping.

1 REPLY 1
HP Recommended

@Yedonn 

 

Please try a hard reset and see if it works.

  • Power off your laptop,
  • Remove the a/c adapter, battery and everything that is attached to your laptop,
  • Hold the 'POWER' button down on your laptop for about 10 seconds,
  • Plug in the a/c power supply (without battery) and power on.

 Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.